Introduction Last updated: 2022-06-30

SUNDUQ - Inventory System & E-Invoices

SUNDUQ is the most User-friendly Sales Management, Inventory Management System & POS. Never worry about managing your business, elevate it and be in control!

What Can you do with SUNDUQ?
  • Inventory Management
  • Sales Management
  • Point Of Sale (POS) Comingsoon

This documentation will guide you to know everything you need to use the most of SUNDUQ

Dashboard

The dashboard is the first thing you will see after you login to SUNDUQ

In the dashboard you will see the most useful information to know about the progress of your business


In the Dashboard you'll find the following:
  • Today Sales
  • Today Income
  • Today Expenses
  • Today Profit
  • This Week Sales & Purchases
  • Top Selling Products This Month
  • Payment Sent & Received This Week
  • Top 5 Customers This Month
  • Recent Sales
The following video elistrate how powerful the dashboard is:

Settings

In the main settings you will be able to adjust how your run your Warehouse and how the system operates

How to go to main settings:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. Choose one of the subcategories

View settings you will be able to adjust how the system is being viewed

How to go to system view settings:
  1. Click on the right purple gear
  2. It will expand and show you all system view settings (click it again to close it)

Change Language & Dark Mode

  1. Click on the right purple gear of your screen
  2. It will expand and show you all system view settings

- All the languages will appear. To change the Language just select one of the flags and it will change automaticly

- To change to dark mode just activte the switch

The following video elistrate how:

Edit/Add a Warehouse

Edit a Warehouse:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Warehouse, the Warehouse list will appear
  4. Click the edit button on the warehouse you want to edit
  5. Click submit after you are done
Add a Warehouse:

Note

Adding a warehouse only availble for Premium Members

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Warehouse, the Warehouse list will appear
  4. CLick create, fill the form with the needed information
  5. Click submit after you are done
The following video elistrate how:

Edit/Add a Category

Edit a Category:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Category, the category list will appear
  4. Click the edit button on the category you want to edit
  5. Click submit after you are done
Add a Category:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Category, the category list will appear
  4. CLick create and fill the form with the needed information
  5. Click submit after you are done
The following video elistrate how:

Edit/Add a Brand

Edit a Brand:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Brand, the brand list will appear
  4. Click the edit button on the brand you want to edit
  5. Click submit after you are done
Add a Brand:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Brand, the brand list will appear
  4. CLick create and fill the form with the needed information
  5. Click submit after you are done
The following video elistrate how:

Edit/Add a Unit

What is the use of base unit? It helps you organize your inventory, if you purchase your product using a unit but selling it in an other unit.

Example: You purchase your product from your supplier in kilogram but you are selling it to your customers in gram. So you create a gram unit and create a kilogram unit with a gram base unit divided by 1000.

Edit a Unit:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Unit, the unit list will appear
  4. Click the edit button on the unit you want to edit
  5. Click submit after you are done
Add a Unit:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Unit, the unit list will appear
  4. CLick create and fill the form with the needed information
  5. Click submit after you are done
The following video elistrate how:

Generate System Backup

For the safty of your data you can generate backups incase you need too. Do not worry the system occasionally will generate a new backup

How to Generate System Backup:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
  2. Click on the settings tab
  3. CLick Backup
  4. Click Generate Backup button
The following video elistrate how:

Profile

In profile you can change your basic information, your email and your password. In this section you will find all the things you need to know about modifing your profile.

Change Profile Info

  1. Click on the top right profile image
  2. Click on Profile, your profile will appear
  3. Change your needed information
  4. Click submit after you are done
The following video elistrate how:

Reset Password

Change password
  1. Click on the top right profile image
  2. Click on Profile, your profile will appear
  3. Change your your password
  4. Click submit after you are done
Reset Password:

If you forgot your password do not worry, please follow the following steps

  1. On the login page click forgot password
  2. Type your email
  3. Click Reset Password, if correct you will receive an email with a link
  4. click on the link and type your new password
  5. Click submit

Warning

For your own safty please do not share your password with anyone.

The following video elistrate how:

People

Let your company be more organized by giving your employees access to the system based on their roles, and you can manage your regular customers and suppliers. In this section you will find all the things you need to know about managing them.

Edit/Add Customer

Fields:
  • Customer Name (required)
  • Email (required) cannot be duplicate
  • Phone (required)
  • Country (required)
  • City (required)
  • Address (required)
  • VAT # (required)
Edit a Customer:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
  2. Click on the People tab
  3. CLick Customer List, the unit list will appear
  4. Click the edit button on the customer you want to edit
  5. Click submit after you are done
Add a Customer:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
  2. Click on the People tab
  3. CLick Customer List, the customer list will appear
  4. CLick create and fill the form with the needed information
  5. Click submit after you are done
The following video elistrate how:

Add/View Supplier

Fields:
  • Supplier Name (required)
  • Email (required) cannot be duplicate
  • Phone (required)
  • Country (required)
  • City (required)
  • Address (required)
  • VAT # (required)
Edit a Supplier:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
  2. Click on the People tab
  3. CLick Supplier List, the supplier list will appear
  4. Click the edit button on the supplier you want to edit
  5. Click submit after you are done
Add a Supplier:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
  2. Click on the People tab
  3. CLick Supplier List, the supplier list will appear
  4. CLick create and fill the form with the needed information
  5. Click submit after you are done
The following video elistrate how:

View Users

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
  2. Click on the People tab
  3. CLick Users List, the users list will appear

To add a new account you can contact support for us to give you a new account.

Note

Adding a new accounts only availble for Premium and Business plans

The following video elistrate how:

Products

Create a Product

Fields:
  • Product Name (required)
  • Product Code (required) cannot be duplicate
  • Category (required)
  • Brand (optional)
  • Barcode Symbology (required)
  • Product Cost (required)
  • Product Price (required)
  • Product Unit (required)
  • Sale Unit (required)
  • Purchase Unit (required)
  • Stock Alert (optional)
  • Order VAT % (required)
  • VAT Method (required)
  • Note (optional)
  • Add multiple product image (optional)
  • Add multiple variant of a product (optional)
Create a Product:
  1. Click on the Product tab
  2. CLick Create Product
  3. Fill the form with the needed information
  4. Click submit after you are done
The following video elistrate how:

View/Edit Products

Edit Product:
  1. Click on the Product tab
  2. CLick Product List
  3. Click the edit button on the product you want to edit
  4. Click submit after you are done
View Product:

You can export your product list as Excel or as PDF

  1. Click on the Product tab
  2. CLick Product List
The following video elistrate how:

Print Barcode

Printing barcode is for you to add it to your products physically and you can scan it into the system. It will help you to search your products faster.

The barcode type depened on Barcode Symbology you selected when you created the product.

  1. Click on the Product tab
  2. CLick Print Barcode
  3. Select A warehouse
  4. Add a product (only one)
  5. Choose your quantity
  6. Select paper size
  7. Click update
  8. Click Print
The following video elistrate how:

Adjustment

The use of adjustment is to adjust your products stock by adding/subtracting without the need to record a purchase or a sale. This section will guid you through all the functionality you can do

Create Adjustment

  1. Click on the Adjustment tab
  2. CLick Create Adjustment
  3. Select A warehouse
  4. Add a product
  5. Choose your quantity
  6. Select the type of operation (Addition/Subtraction)
  7. Add a note (optional)
  8. Click Submit
The following video elistrate how:

View Adjustment List

  1. Click on the Adjustment tab
  2. CLick Adjustment List

You can export your adjustment list as Excel or as PDF.

You can edit an adjustment by clicking the edit button on the adjustment you want to edit.

The following video elistrate how:

Transfer

The use of transfer is to transfer your products from warehouse to another.This section will guid you through all the functionality you can do

Note

This feature is only availble for Premium Members

Create a Transfer

  1. Click on the Transfer tab
  2. CLick Create Transfer
  3. Select a from warehouse (the warehouse you will move your products from)
  4. Select a to warehouse (the warehouse you want to move your product to)
  5. Add a product
  6. Choose your quantity
  7. Select the type of operation (Addition/Subtraction)
  8. Add a note (optional)
  9. Click Submit
The following video elistrate how:

View Transfer List

  1. Click on the Transfer tab
  2. CLick Transfer List

You can export your transfer list as Excel or as PDF.

You can edit a transfer by clicking the edit button on the transfer you want to edit.

The following video elistrate how:

Expenses

The use of expenses feature is to record all your simple warehouse/store expenses like electricity bill, water for employees, paper and printers... etc. This section will guid you through all the functionality you can do.

Create/View Expense Category

Fields:
  • Expense Category Name (required)
  • Note (optional)
View Expense Category
  1. Click on the Expense tab
  2. CLick Expense Category

To create an Expense Category click on create button and fill the form with the needed information

The following video elistrate how:

Create Expense

  1. Click on the Expense tab
  2. CLick Create Expense
  3. Select a warehuose
  4. Select a category
  5. Type the amount
  6. Add details
  7. Click Submit
The following video elistrate how:

Expense List

  1. Click on the Expense tab
  2. CLick Expense List

You can export your transfer list as Excel or as PDF.

You can edit a transfer by clicking the edit button on the transfer you want to edit.

The following video elistrate how:

Quotation

The use of quotation feature is to help you to send an initial pricing to make sure the customer is satisfied with price and the Order before you make a sale.

Create Quotation

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Quotation tab
  2. CLick on the Quotation tab
  3. Click Create Quotation
  4. Select a customer
  5. Select a warehouse
  6. Add products
  7. Type a discount amount (optional)
  8. Type a shipping amount (optional)
  9. Select a status
  10. Add notes (optional)
  11. Click Submit
The following video elistrate how:

View Quotation List

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Quotation tab
  2. CLick on the Quotation tab
  3. Click Quotation List

You can export your Quotation list as Excel or as PDF.

You can edit a transfer by clicking the edit button on the transfer you want to edit.

You can export your Quotation as PDF by clicking on the Action button then click Download PDF

Send your Quotation to your customer email directly:
  1. First make sure the customer email is correct
  2. View Quotation List
  3. Click the action button on the quotation you want to send
  4. Click Detail Quotation
  5. Click Email button
The following video elistrate how:

Purchase

The use of purchase feature is to help you organize your imports and products expenses and make sure you paid about the status of your purchases.

Create Purchase

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase tab
  2. CLick on the Purchase tab
  3. Click Create Purchase
  4. Select a supplier
  5. Select a warehouse
  6. Add products
  7. Type a discount amount (optional)
  8. Type a shipping amount (optional)
  9. Select a status
  10. Add notes (optional)
  11. Click Submit
The following video elistrate how:

View Purchase List

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase tab
  2. CLick on the Purchase tab
  3. Click Purchase List

You can export your Purchase List as Excel or as PDF.

You can export your purchase invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a purchase:

If you paid the supplier on certain purchase and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Purchase List
  2. Click the action button on the purchase you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your purchase invoice to your supplier email directly:
  1. First make sure the supplier email is correct
  2. View Purchase List
  3. Click the action button on the purchase you want to send
  4. Click Detail Purchase
  5. Click Email button
The following video elistrate how:

Sale

The use of sale feature is to help you record all your sales and link it to your customers. It will help you organize your sales more.

Create a Sale

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sale tab
  2. CLick on the Sale tab
  3. Click Create Sale
  4. Select a customer
  5. Select a warehouse
  6. Add products
  7. Type a discount amount (optional)
  8. Type a shipping amount (optional)
  9. Select a status
  10. Select payment status
  11. Select payment choice (optional)
  12. Type received amount (optional)
  13. Type Paying Amount (optional)
  14. Add notes (optional)
  15. Click Submit
The following video elistrate how:

Create a Sale (from Quotation)

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Quotation tab
  2. CLick on the Quotation tab
  3. Click Quotation List
  4. Click action button on the desired quotation
  5. Click Create Sale
  6. Add or remove products (optional)
  7. Type a discount amount (optional)
  8. Type a shipping amount (optional)
  9. Select a status
  10. Select payment status
  11. Select payment choice (optional)
  12. Type received amount (optional)
  13. Type Paying Amount (optional)
  14. Add notes (optional)
  15. Click Submit
The following video elistrate how:

View Sale List

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sale tab
  2. CLick on the Sale tab
  3. Click Sale List

You can export your Sale List as Excel or as PDF.

You can export your sale invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Sale:

If the customer paid and you want to record that payment. The customer can pay in installment by not typing the full amount.

  1. View Sale List
  2. Click the action button on the sale you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your sale invoice to your customer email directly:
  1. First make sure the customer email is correct
  2. View Sale List
  3. Click the action button on the sale you want to send
  4. Click Detail Sale
  5. Click Email button
The following video elistrate how:

Sales Return

The use of Sale Return feature is to help you record all your sale returns and link it to your customers. It will help you organize your sales more and what have you returned into stock.

Create a Sales Return

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sales Return tab
  2. CLick on the Sales Return tab
  3. Click Create Return
  4. Select a customer
  5. Select a warehouse
  6. Add products
  7. Type a discount amount (optional)
  8. Type a shipping amount (optional)
  9. Add notes (optional)
  10. Click Submit
The following video elistrate how:

View Sales Return List

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sales Return tab
  2. CLick on the Sales Return tab
  3. Click Return List

You can export your Sale List as Excel or as PDF.

You can export your return invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Sales Return:

If you return the payment to your customer and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Return List
  2. Click the action button on the return you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your sale return invoice to your customer email directly:
  1. First make sure the customer email is correct
  2. View Return List
  3. Click the action button on the return you want to send
  4. Click Return Detail
  5. Click Email button
The following video elistrate how:

Purchase Return

The use of Purchase Return feature is to help you record all your purchase returns and link it to your suppliers. It will help you organize your purchases more and what have you given back to your supplier.

Create a Purchase Return

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return tab
  2. CLick on the Purchase Return tab
  3. Click Create Return
  4. Select a supplier
  5. Select a warehouse
  6. Add products
  7. Type a discount amount (optional)
  8. Type a shipping amount (optional)
  9. Add notes (optional)
  10. Click Submit
The following video elistrate how:

View Purchase Return List

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return tab
  2. CLick on the Purchase Return tab
  3. Click Return List

You can export your Purchase List as Excel or as PDF.

You can export your return invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Purchase Return:

If you return the payment to your supplier and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Return List
  2. Click the action button on the return you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your purchase return invoice to your supplier email directly:
  1. First make sure the supplier email is correct
  2. View Return List
  3. Click the action button on the return you want to send
  4. Click Return Detail
  5. Click Email button
The following video elistrate how:

How To use Reports

Wanna know how did your business do this week, month or quarter. With the report feature it will tell you how much you made, what customers or suppliers are affecting your business and the status of your products. This section will guid you through all features report can do.

Payments

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
  2. CLick on the Reports tab
  3. Click Payments
  4. Click on one of the options (Purchase, Sales, Sales Return or Purchase Return)

You can export your list as Excel or as PDF.

You can filter your list before exporting.

Profits And Losts

How much money you spent in:
  • Sales
  • Purchases
  • Sales Return
  • Purchases Return
  • Expenses
  • Profit (Sales - Purchases)
  • Payments Received
  • Payments Sent
  • Payments Net (Payments Received - Payments Sent)
How to use:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
  2. CLick on the Reports tab
  3. Click Profits And Losts
  4. Select the range you need (today, yesterday, last 7 days, last 30 days, last 90 days, last 365 days or custom range)
  5. click submit to confirm

Product Quantity Alerts

Product Quantity Alerts feature is made for you to know which product is running out of stock based on the stock alert specified when creating a product.

How to use:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
  2. CLick on the Reports tab
  3. Click Product Quantity Alerts, a list of running out of stock products
  4. Filiter products by a warehouse (optional)

You can also know by clicking on the notificaiton button on the top right of the screen.

Warehouse Report

Warehouse Report feature will report you everything you need to know about warehouse/store.

  1. How many quotations made related
  2. How many sales made related
  3. How many purchases made related
  4. How many sales return made related
  5. How many purchases return made related
  6. How many expenses made related
  7. Will have a graph of Total Items & Quantity
  8. Will have a graph of Value by Cost and Price
How to use:
  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
  2. CLick on the Reports tab
  3. Click Product Warehouse Report
  4. Select a warehouse (optional)
  5. Select on of the taps to how did it affected your warehouse/store

Sale Report

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return tab
  2. CLick on the Purchase Return tab
  3. Click Return List

You can export your Purchase List as Excel or as PDF.

You can export your return invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Purchase Return:

If you return the payment to your supplier and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Return List
  2. Click the action button on the return you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your purchase return invoice to your supplier email directly:
  1. First make sure the supplier email is correct
  2. View Return List
  3. Click the action button on the return you want to send
  4. Click Return Detail
  5. Click Email button

Purchase Report

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return tab
  2. CLick on the Purchase Return tab
  3. Click Return List

You can export your Purchase List as Excel or as PDF.

You can export your return invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Purchase Return:

If you return the payment to your supplier and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Return List
  2. Click the action button on the return you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your purchase return invoice to your supplier email directly:
  1. First make sure the supplier email is correct
  2. View Return List
  3. Click the action button on the return you want to send
  4. Click Return Detail
  5. Click Email button

Customer Report

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return tab
  2. CLick on the Purchase Return tab
  3. Click Return List

You can export your Purchase List as Excel or as PDF.

You can export your return invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Purchase Return:

If you return the payment to your supplier and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Return List
  2. Click the action button on the return you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your purchase return invoice to your supplier email directly:
  1. First make sure the supplier email is correct
  2. View Return List
  3. Click the action button on the return you want to send
  4. Click Return Detail
  5. Click Email button

Supplier Report

  1. Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return tab
  2. CLick on the Purchase Return tab
  3. Click Return List

You can export your Purchase List as Excel or as PDF.

You can export your return invoice as PDF by clicking on the Action button then click Download PDF

Add a payment to a Purchase Return:

If you return the payment to your supplier and you want to record that payment. You can pay in installment by not typing the full amount.

  1. View Return List
  2. Click the action button on the return you want
  3. Click Create Patment
  4. Type the received amount
  5. Type the paying amount
  6. Select the type of payment
  7. Add note (optional)
  8. Click submit button
Send your purchase return invoice to your supplier email directly:
  1. First make sure the supplier email is correct
  2. View Return List
  3. Click the action button on the return you want to send
  4. Click Return Detail
  5. Click Email button

Reports Video Tutorial



The following video elistrate how: