SUNDUQ is the most User-friendly Sales Management, Inventory Management System & POS. Never worry about managing your business, elevate it and be in control!
What Can you do with SUNDUQ?
Inventory Management
Sales Management
Point Of Sale (POS) Comingsoon
This documentation will guide you to know everything you need to use the most of SUNDUQ
Dashboard
The dashboard is the first thing you will see after you login to SUNDUQ
In the dashboard you will see the most useful information to know about the progress of your business
In the Dashboard you'll find the following:
Today Sales
Today Income
Today Expenses
Today Profit
This Week Sales & Purchases
Top Selling Products This Month
Payment Sent & Received This Week
Top 5 Customers This Month
Recent Sales
The following video elistrate how powerful the dashboard is:
Settings
In the main settings you will be able to adjust how your run your Warehouse and how the system operates
How to go to main settings:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
Choose one of the subcategories
View settings you will be able to adjust how the system is being viewed
How to go to system view settings:
Click on the right purple gear
It will expand and show you all system view settings (click it again to close it)
Change Language & Dark Mode
Click on the right purple gear of your screen
It will expand and show you all system view settings
- All the languages will appear. To change the Language just select one of the flags and it will change automaticly
- To change to dark mode just activte the switch
The following video elistrate how:
Edit/Add a Warehouse
Edit a Warehouse:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Warehouse, the Warehouse list will appear
Click the edit button on the warehouse you want to edit
Click submit after you are done
Add a Warehouse:
Note
Adding a warehouse only availble for Premium Members
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Warehouse, the Warehouse list will appear
CLick create, fill the form with the needed information
Click submit after you are done
The following video elistrate how:
Edit/Add a Category
Edit a Category:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Category, the category list will appear
Click the edit button on the category you want to edit
Click submit after you are done
Add a Category:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Category, the category list will appear
CLick create and fill the form with the needed information
Click submit after you are done
Category code cannot be a duplicate
The following video elistrate how:
Edit/Add a Brand
Edit a Brand:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Brand, the brand list will appear
Click the edit button on the brand you want to edit
Click submit after you are done
Add a Brand:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Brand, the brand list will appear
CLick create and fill the form with the needed information
Click submit after you are done
The following video elistrate how:
Edit/Add a Unit
What is the use of base unit? It helps you organize your inventory, if you purchase your product using a unit but
selling it in an other unit.
Example: You purchase your product from your supplier in kilogram but you are selling it to your customers in gram. So you
create a gram unit and create a kilogram unit with a gram base unit divided by 1000.
Edit a Unit:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Unit, the unit list will appear
Click the edit button on the unit you want to edit
Click submit after you are done
Add a Unit:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Unit, the unit list will appear
CLick create and fill the form with the needed information
Click submit after you are done
The following video elistrate how:
Generate System Backup
For the safty of your data you can generate backups incase you need too. Do not worry the system occasionally will generate a new backup
How to Generate System Backup:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the settings tab
Click on the settings tab
CLick Backup
Click Generate Backup button
The following video elistrate how:
Profile
In profile you can change your basic information, your email and your password. In this section you will find all the things you need to know about modifing your profile.
Change Profile Info
Click on the top right profile image
Click on Profile, your profile will appear
Change your needed information
Click submit after you are done
Becareful please add a correct email for you to use later when you forget your password or to send you email
The following video elistrate how:
Reset Password
Change password
Click on the top right profile image
Click on Profile, your profile will appear
Change your your password
Click submit after you are done
Reset Password:
If you forgot your password do not worry, please follow the following steps
On the login page click forgot password
Type your email
Click Reset Password, if correct you will receive an email with a link
click on the link and type your new password
Click submit
Warning
For your own safty please do not share your password with anyone.
The following video elistrate how:
People
Let your company be more organized by giving your employees access to the system based on their roles, and you can manage your regular customers and suppliers. In this section you will find all the things you need to know about managing them.
Edit/Add Customer
Fields:
Customer Name (required)
Email (required) cannot be duplicate
Phone (required)
Country (required)
City (required)
Address (required)
VAT # (required)
Edit a Customer:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
Click on the People tab
CLick Customer List, the unit list will appear
Click the edit button on the customer you want to edit
Click submit after you are done
Add a Customer:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
Click on the People tab
CLick Customer List, the customer list will appear
CLick create and fill the form with the needed information
Click submit after you are done
The following video elistrate how:
Add/View Supplier
Fields:
Supplier Name (required)
Email (required) cannot be duplicate
Phone (required)
Country (required)
City (required)
Address (required)
VAT # (required)
Edit a Supplier:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
Click on the People tab
CLick Supplier List, the supplier list will appear
Click the edit button on the supplier you want to edit
Click submit after you are done
Add a Supplier:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
Click on the People tab
CLick Supplier List, the supplier list will appear
CLick create and fill the form with the needed information
Click submit after you are done
The following video elistrate how:
View Users
Scroll down on the left side/right side (if you are using RTL) navigation till you see the People tab
Click on the People tab
CLick Users List, the users list will appear
To add a new account you can contact support for us to give you a new account.
Note
Adding a new accounts only availble for Premium and Business plans
The following video elistrate how:
Products
Create a Product
Fields:
Product Name (required)
Product Code (required) cannot be duplicate
Category (required)
Brand (optional)
Barcode Symbology (required)
Product Cost (required)
Product Price (required)
Product Unit (required)
Sale Unit (required)
Purchase Unit (required)
Stock Alert (optional)
Order VAT % (required)
VAT Method (required)
Note (optional)
Add multiple product image (optional)
Add multiple variant of a product (optional)
Create a Product:
Click on the Product tab
CLick Create Product
Fill the form with the needed information
Click submit after you are done
The following video elistrate how:
View/Edit Products
Edit Product:
Click on the Product tab
CLick Product List
Click the edit button on the product you want to edit
Click submit after you are done
View Product:
You can export your product list as Excel or as PDF
Click on the Product tab
CLick Product List
The following video elistrate how:
Print Barcode
Printing barcode is for you to add it to your products physically and you can scan it into the system. It will help you to search your products faster.
The barcode type depened on Barcode Symbology you selected when you created the product.
Click on the Product tab
CLick Print Barcode
Select A warehouse
Add a product (only one)
Choose your quantity
Select paper size
Click update
Click Print
The following video elistrate how:
Adjustment
The use of adjustment is to adjust your products stock by adding/subtracting without the need to record a purchase or a sale. This section will guid you through all the functionality you can do
Create Adjustment
Click on the Adjustment tab
CLick Create Adjustment
Select A warehouse
Add a product
Choose your quantity
Select the type of operation (Addition/Subtraction)
Add a note (optional)
Click Submit
The following video elistrate how:
View Adjustment List
Click on the Adjustment tab
CLick Adjustment List
You can export your adjustment list as Excel or as PDF.
You can edit an adjustment by clicking the edit button on the adjustment you want to edit.
The following video elistrate how:
Transfer
The use of transfer is to transfer your products from warehouse to another.This section will guid you through all the functionality you can do
Note
This feature is only availble for Premium Members
Create a Transfer
Click on the Transfer tab
CLick Create Transfer
Select a from warehouse (the warehouse you will move your products from)
Select a to warehouse (the warehouse you want to move your product to)
Add a product
Choose your quantity
Select the type of operation (Addition/Subtraction)
Add a note (optional)
Click Submit
The following video elistrate how:
View Transfer List
Click on the Transfer tab
CLick Transfer List
You can export your transfer list as Excel or as PDF.
You can edit a transfer by clicking the edit button on the transfer you want to edit.
The following video elistrate how:
Expenses
The use of expenses feature is to record all your simple warehouse/store expenses like electricity bill, water for employees, paper and printers... etc. This section will guid you through all the functionality you can do.
Create/View Expense Category
Fields:
Expense Category Name (required)
Note (optional)
View Expense Category
Click on the Expense tab
CLick Expense Category
To create an Expense Category click on create button and fill the form with the needed information
The following video elistrate how:
Create Expense
Click on the Expense tab
CLick Create Expense
Select a warehuose
Select a category
Type the amount
Add details
Click Submit
The following video elistrate how:
Expense List
Click on the Expense tab
CLick Expense List
You can export your transfer list as Excel or as PDF.
You can edit a transfer by clicking the edit button on the transfer you want to edit.
The following video elistrate how:
Quotation
The use of quotation feature is to help you to send an initial pricing to make sure the customer is satisfied with price and the Order before you make a sale.
Create Quotation
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Quotation tab
CLick on the Quotation tab
Click Create Quotation
Select a customer
Select a warehouse
Add products
Type a discount amount (optional)
Type a shipping amount (optional)
Select a status
Add notes (optional)
Click Submit
The following video elistrate how:
View Quotation List
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Quotation tab
CLick on the Quotation tab
Click Quotation List
You can export your Quotation list as Excel or as PDF.
You can edit a transfer by clicking the edit button on the transfer you want to edit.
You can export your Quotation as PDF by clicking on the Action button then click Download PDF
Send your Quotation to your customer email directly:
First make sure the customer email is correct
View Quotation List
Click the action button on the quotation you want to send
Click Detail Quotation
Click Email button
The following video elistrate how:
Purchase
The use of purchase feature is to help you organize your imports and products expenses and make sure you paid about the status of your purchases.
Create Purchase
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase tab
CLick on the Purchase tab
Click Create Purchase
Select a supplier
Select a warehouse
Add products
Type a discount amount (optional)
Type a shipping amount (optional)
Select a status
Add notes (optional)
Click Submit
The following video elistrate how:
View Purchase List
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase tab
CLick on the Purchase tab
Click Purchase List
You can export your Purchase List as Excel or as PDF.
You can export your purchase invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a purchase:
If you paid the supplier on certain purchase and you want to record that payment. You can pay in installment by not typing the full amount.
View Purchase List
Click the action button on the purchase you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your purchase invoice to your supplier email directly:
First make sure the supplier email is correct
View Purchase List
Click the action button on the purchase you want to send
Click Detail Purchase
Click Email button
The following video elistrate how:
Sale
The use of sale feature is to help you record all your sales and link it to your customers. It will help you organize your sales more.
Create a Sale
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sale tab
CLick on the Sale tab
Click Create Sale
Select a customer
Select a warehouse
Add products
Type a discount amount (optional)
Type a shipping amount (optional)
Select a status
Select payment status
Select payment choice (optional)
Type received amount (optional)
Type Paying Amount (optional)
Add notes (optional)
Click Submit
The following video elistrate how:
Create a Sale (from Quotation)
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Quotation tab
CLick on the Quotation tab
Click Quotation List
Click action button on the desired quotation
Click Create Sale
Add or remove products (optional)
Type a discount amount (optional)
Type a shipping amount (optional)
Select a status
Select payment status
Select payment choice (optional)
Type received amount (optional)
Type Paying Amount (optional)
Add notes (optional)
Click Submit
The following video elistrate how:
View Sale List
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sale tab
CLick on the Sale tab
Click Sale List
You can export your Sale List as Excel or as PDF.
You can export your sale invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Sale:
If the customer paid and you want to record that payment. The customer can pay in installment
by not typing the full amount.
View Sale List
Click the action button on the sale you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your sale invoice to your customer email directly:
First make sure the customer email is correct
View Sale List
Click the action button on the sale you want to send
Click Detail Sale
Click Email button
The following video elistrate how:
Sales Return
The use of Sale Return feature is to help you record all your sale returns and link it to your customers. It will
help you organize your sales more and what have you returned into stock.
Create a Sales Return
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sales Return tab
CLick on the Sales Return tab
Click Create Return
Select a customer
Select a warehouse
Add products
Type a discount amount (optional)
Type a shipping amount (optional)
Add notes (optional)
Click Submit
The following video elistrate how:
View Sales Return List
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Sales Return tab
CLick on the Sales Return tab
Click Return List
You can export your Sale List as Excel or as PDF.
You can export your return invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Sales Return:
If you return the payment to your customer and you want to record that payment. You can pay in installment
by not typing the full amount.
View Return List
Click the action button on the return you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your sale return invoice to your customer email directly:
First make sure the customer email is correct
View Return List
Click the action button on the return you want to send
Click Return Detail
Click Email button
The following video elistrate how:
Purchase Return
The use of Purchase Return feature is to help you record all your purchase returns and link it to your
suppliers. It will help you organize your purchases more and what have you given back to your supplier.
Create a Purchase Return
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return
tab
CLick on the Purchase Return tab
Click Create Return
Select a supplier
Select a warehouse
Add products
Type a discount amount (optional)
Type a shipping amount (optional)
Add notes (optional)
Click Submit
The following video elistrate how:
View Purchase Return List
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase Return
tab
CLick on the Purchase Return tab
Click Return List
You can export your Purchase List as Excel or as PDF.
You can export your return invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Purchase Return:
If you return the payment to your supplier and you want to record that payment. You can pay in installment
by not typing the full amount.
View Return List
Click the action button on the return you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your purchase return invoice to your supplier email directly:
First make sure the supplier email is correct
View Return List
Click the action button on the return you want to send
Click Return Detail
Click Email button
The following video elistrate how:
How To use Reports
Wanna know how did your business do this week, month or quarter. With the report feature it will tell you how much you made, what customers or suppliers are affecting your business and the status of your products. This section will guid you through all features report can do.
Payments
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
CLick on the Reports tab
Click Payments
Click on one of the options (Purchase, Sales, Sales Return or Purchase Return)
You can export your list as Excel or as PDF.
You can filter your list before exporting.
Profits And Losts
How much money you spent in:
Sales
Purchases
Sales Return
Purchases Return
Expenses
Profit (Sales - Purchases)
Payments Received
Payments Sent
Payments Net (Payments Received - Payments Sent)
How to use:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
CLick on the Reports tab
Click Profits And Losts
Select the range you need (today, yesterday, last 7 days, last 30 days, last 90 days, last 365 days or custom
range)
click submit to confirm
Product Quantity Alerts
Product Quantity Alerts feature is made for you to know which product is running out of stock based on the stock alert specified when creating a product.
How to use:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
CLick on the Reports tab
Click Product Quantity Alerts, a list of running out of stock products
Filiter products by a warehouse (optional)
You can also know by clicking on the notificaiton button on the top right of the screen.
Warehouse Report
Warehouse Report feature will report you everything you need to know about warehouse/store.
How many quotations made related
How many sales made related
How many purchases made related
How many sales return made related
How many purchases return made related
How many expenses made related
Will have a graph of Total Items & Quantity
Will have a graph of Value by Cost and Price
How to use:
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Reports tab
CLick on the Reports tab
Click Product Warehouse Report
Select a warehouse (optional)
Select on of the taps to how did it affected your warehouse/store
Sale Report
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase
Return
tab
CLick on the Purchase Return tab
Click Return List
You can export your Purchase List as Excel or as PDF.
You can export your return invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Purchase Return:
If you return the payment to your supplier and you want to record that payment. You can pay in installment
by not typing the full amount.
View Return List
Click the action button on the return you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your purchase return invoice to your supplier email directly:
First make sure the supplier email is correct
View Return List
Click the action button on the return you want to send
Click Return Detail
Click Email button
Purchase Report
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase
Return
tab
CLick on the Purchase Return tab
Click Return List
You can export your Purchase List as Excel or as PDF.
You can export your return invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Purchase Return:
If you return the payment to your supplier and you want to record that payment. You can pay in installment
by not typing the full amount.
View Return List
Click the action button on the return you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your purchase return invoice to your supplier email directly:
First make sure the supplier email is correct
View Return List
Click the action button on the return you want to send
Click Return Detail
Click Email button
Customer Report
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase
Return
tab
CLick on the Purchase Return tab
Click Return List
You can export your Purchase List as Excel or as PDF.
You can export your return invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Purchase Return:
If you return the payment to your supplier and you want to record that payment. You can pay in installment
by not typing the full amount.
View Return List
Click the action button on the return you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your purchase return invoice to your supplier email directly:
First make sure the supplier email is correct
View Return List
Click the action button on the return you want to send
Click Return Detail
Click Email button
Supplier Report
Scroll down on the left side/right side (if you are using RTL) navigation till you see the Purchase
Return
tab
CLick on the Purchase Return tab
Click Return List
You can export your Purchase List as Excel or as PDF.
You can export your return invoice as PDF by clicking on the Action button then click Download PDF
Add a payment to a Purchase Return:
If you return the payment to your supplier and you want to record that payment. You can pay in installment
by not typing the full amount.
View Return List
Click the action button on the return you want
Click Create Patment
Type the received amount
Type the paying amount
Select the type of payment
Add note (optional)
Click submit button
Send your purchase return invoice to your supplier email directly:
First make sure the supplier email is correct
View Return List
Click the action button on the return you want to send